# Pelaporan Kerentanan / Insiden Keamanan Informasi

#### **Deskripsi**

<span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Perangkat Daerah dan masyarakat umum dapat melaporkan kerentanan / insiden pada sistem elektronik Pemerintah Kota Magelang kepada Tim Tanggap Insiden Siber (CSIRT) Kota Magelang</span>

#### **Penerima Layanan**

1. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Perangkat Daerah</span>
2. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Masyarakat Umum</span>

#### **Ketentuan**

1. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Pelapor merupakan pemilik sistem elektronik Kota Magelang atau pihak eksternal</span>
2. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Melampirkan identitas pelapor</span>
3. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Melampirkan bukti kerentanan / insiden</span>

#### **Prosedur**

1. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Pelapor melaporkan kerentanan insiden keamanan keamanan informasi kepada Tim CSIRT Kota Magelang melalui **aduan.magelangkota.go.id** atau email **csirt\[at\]magelangkota.go.id**</span>
2. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Tim Helpdesk melakukan verifikasi terhadap laporan kerentanan / insiden</span>
3. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Tim CSIRT melakukan analisis dampak kerentanan/insiden</span>
4. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Tim CSIRT memberikan rekomendasi penanganan kerentanan/insiden kepada pemilik sistem elektronik.</span>
5. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Pemilik sistem elektronik berkoordinasi dengan Tim CSIRT melakukan mitigasi/penanganan insiden sesuai rekomendasi yang diberikan</span>
6. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Pemilik sistem elektronik berkoordinasi dengan Tim CSIRT menerapkan metode untuk mencegah kerentanan/insiden berulang</span>
7. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Tim CSIRT melakukan verifikasi hasil perbaikan </span>