# Pengelolaan Email Sanapati

#### **Deskripsi**

<span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Email sanapati merupakan salah satu layanan yang bekerjasama dengan Badan Siber dan Sandi Negara. Layanan yang disediakan berupa reset password atau perubahan akun sanapati dan pengiriman surat melalui email sanapati.</span>

#### **Penerima Layanan**

Perangkat Daerah

#### **Ketentuan**

<span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Perangkat Daerah memiliki akun email sanapati yang aktif</span>

#### **Prosedur**

1. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Perangkat Daerah mengajukan permohonan kepada </span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Help Desk</span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none"> Persandian dan mengisi form layanan email sanapati</span>
2. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Personil yang ditunjuk</span> <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">melakukan verifikasi terhadap permohonan</span>
3. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Personil melakukan koordinasi dengan instansi terkait. Jika terkait dengan reset password / perubahan akun berkoordinasi dengan BSSN. Jika terkait pengiriman surat maka personil berkoordinasi dengan Instansi tujuan.</span>
4. <span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Menyampaikan hasil reset password / bukti pengiriman email kepada Pemohon.</span>

#### **<span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Dokumen kelengkapan</span>**

<span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Formulir reset password email sanapati</span>

<span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">[![reset sanapati.png](https://pustaka.layanan.magelangkota.go.id/uploads/images/gallery/2024-07/scaled-1680-/reset-sanapati.png)](https://pustaka.layanan.magelangkota.go.id/uploads/images/gallery/2024-07/reset-sanapati.png)</span>